Our Culture, Our Care

You can reach out to us anytime at care@alkemehealth.com with your questions.

We conduct an intensive interview process to ensure our therapists have the skills, training, and experience to help you grow. This includes 1:1 discussions with all therapists as well as background checks. In addition, we review all medical and clinical licensure to ensure that there are not derogatory marks on their records.

Yes. We assure you that our platform is built using secure and HIPAA-compliant technologies. Your information is held confidentially in our systems and will only be shared with your provider in an anonymized manner to protect your privacy. You can read more about this by reading our Privacy Policy and Terms of Service. 

We serve all patients who are seeking care. However, our platform was designed to primarily service Black individuals who are seeking to connect with Black therapists. To that extent, you will find that most of our therapists are Black, however the network reflects the same variety of diverse backgrounds, experiences, identities, and languages that exist in the Black population. 

Alkeme specializes in online therapy – giving you the flexibility to meet with your therapist from wherever you’re most comfortable. We’ll send you an appointment reminder containing a secure link to your scheduled video conferencing session approximately 24 hours before your session.

It depends on your personal preferences and goals. Whether you’re seeking a therapist who specializes in certain mental health conditions, shares your racial background, has shared experiences or identifies in a similar way, or is available to meet at your preferred time – Alkeme makes it easy to search and filter by what matters most to you. If you don’t feel like your first choice was a match, don’t worry – we’ll help you switch to a different therapist in our network.

Yes! Therapists on the Alkeme platform are in-network with many major insurance plans and the list of insurances we accept is growing. Your individual cost may vary based on your insurance benefits and deductible. Visit the Alkeme’s search and select your insurance from the drop-down menu to see available therapists who offer in-network care. We’ll work with your insurance to confirm your estimated per session cost before your first appointment.

Alkeme Health is making it easier than ever for Black individuals to find therapists who truly understand their experiences. By prioritizing connections with culturally-aligned therapists who accept insurance, Alkeme was founded on the belief that therapy should reflect and respect the lived experiences of Black Americans. We connect you with therapists who not only understand your cultural background but also accept your insurance, making it easier than ever to access the care you deserve. Our platform is built to address the specific challenges you face, ensuring that your mental health journey is supported by professionals who truly get it.

Alkeme was founded on the critical importance of cultural competence. Black Americans face different kinds of stress and inequalities in their lives, yet the mental health industry doesn’t always reflect or “see” their experience. Alkeme Health is specifically developed by Black practitioners and respected experts and provides real tools that lead to better mental health outcomes. Studies like this one have shown that mental health treatments can be more effective when a client feels their therapist values their culture. By exploring topics that go deeper and addressing the influences of culture, economics, and generational trauma among others, Alkeme provides healing for the whole.

Individuals age 18 and older are eligible to receive care in any state where Alkeme is available. At present time, Alkeme is only serving Illinois residents but we look forward to expanding in the future. Join our mailing list to be the first to know when we are serving additional states.